Privacy Policy for Brokentohealed.co.za
Effective Date: 01 January 2025
At Brokentohealed.co.za, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services, including the purchase of our products such as the Restored: A Daily Journal of Healing.
By using our website and services, you agree to the collection and use of your personal information as described in this policy.
- Information We Collect
We collect personal information from you when you:
Register or create an account on our website
Place an order for products, such as the digital copy of Restored: A Daily Journal of Healing
Contact us for support, inquiries, or feedback
The information we may collect includes:
Personal identification information: Name, email address, phone number, physical address
Payment information: Bank account details for direct deposits, proof of payment, transaction information
Usage data: Information about how you interact with our website (e.g., IP address, browser type, pages visited)
- How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders: To complete your purchase of digital or physical products, deliver them to you, and send related information such as payment confirmation and product access details.
To communicate with you: To respond to your inquiries, provide customer service, and address any issues related to your order.
To improve our services: To enhance the user experience on our website, develop new features, and track website usage trends.
To send marketing communications (with your consent): If you opt-in, we may send you promotional emails, offers, and updates about new products and services. You can unsubscribe from marketing communications at any time.
- How We Protect Your Information
We implement a variety of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:
Secure storage of payment-related information
Encryption of any sensitive data during the communication process
Access controls to protect stored data
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following situations:
Service providers: We may share your information with trusted third-party service providers who assist us with order processing, customer support, or website operations.
Legal obligations: If required by law, we may disclose your personal data to comply with legal obligations, such as a subpoena or government request.
- Payment via Direct Deposit
When you make a purchase via direct deposit, you will be asked to deposit the payment into our African Bank account (Account Number: 20103518544, Account Holder: Bongiwe Zwane). We will require proof of payment, which can be sent via WhatsApp to +27 81 496 3232.
We do not process your payments through a third-party payment gateway, and no credit card or payment details are collected on our website. All payments are processed directly by you via bank transfer.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your personal data removed from our records, you can contact us to request deletion.
- Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request to view the personal data we hold about you.
Correction: You can update or correct any inaccurate personal data.
Deletion: You can request that we delete your personal information.
Opt-Out of Marketing Communications: You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us directly.
To exercise any of these rights, please contact us at info@brokentohealed.co.za
.
- Cookies
We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track usage patterns.
You can manage or disable cookies through your browser settings, but this may affect your experience on our website.
- Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before providing any personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
- Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Brokentohealed.co.za
Email: info@brokentohealed.co.za